Terms & Conditions

These Terms and Conditions apply to all products and services provided by Cuttlefish Graphics Limited, trading as Full Circle Graphics (“FCG”). All work undertaken by FCG is on the understanding that the client has read, understood, and agreed to these Terms and Conditions.

1. Copyright & Intellectual Property
  1. Unless otherwise agreed in writing, Full Circle Graphics (FCG) retains full copyright and all intellectual property rights in all creative work, including but not limited to words, images, concepts, visuals, illustrations, layouts and artwork files, whether produced manually or using AI or other digital tools.
  2. Upon full payment of the relevant invoice, the Client is granted a non-exclusive, non-transferable, and non-sublicensable license to use the final approved design(s) solely for the purpose(s), product(s) and media agreed in the project brief (the “Permitted Use”).
  3. The license does not include any right to alter, adapt, resell, or distribute the design(s) to third parties, nor to register the design(s) or any element thereof as a trademark, unless expressly authorised in writing by FCG.
  4. All source files, working files, concepts and unused designs remain the exclusive property of FCG unless otherwise agreed in writing.
  5. Where a Client wishes to extend the Permitted Use (for example, to use the design on additional products, in other formats, or to license it to a third-party manufacturer or additional ‘brands’), this will require a separate written license or royalty agreement, to be agreed with FCG prior to any such use.
2. Ownership of Source Design Files & Supply of Artwork
  1. Intellectual Property: All original artwork, source files, and editable designs created by FCG remain the intellectual property of FCG unless explicitly agreed otherwise in writing.
  2. File Supply: Clients will receive final print-ready or proof PDF files for approval and production purposes. Editable files (e.g., Adobe Illustrator, Photoshop, InDesign, Acrobat PDF) will not be provided unless expressly agreed in writing and may be subject to an additional release fee.
  3. Usage Restrictions: Proof PDF files are strictly for review, approval, or production. Any unauthorised modification, reproduction, or use beyond the agreed scope is strictly prohibited without prior written consent.
3. Logo Design – File Release Terms
  1. Transfer of Copyright: Upon receipt of full payment, FCG grants the client ownership of the final, approved logo design.
  2. File Formats & Delivery: The approved logo design will be supplied in standard file formats, as agreed at the outset of the project, to ensure consistency across various applications.
  3. Exclusions: Copyright transfer applies only to the final approved logo. Any alternative concepts, draft designs, or rejected versions remain the intellectual property of FCG.
  4. Portfolio Usage: FCG retains the right to showcase the final logo in portfolios, case studies and promotional materials unless otherwise agreed in writing.
4. Usage Rights & Restrictions
  1. The Client is licensed to use the final approved design(s) and associated materials strictly within the agreed Permitted Use as outlined in the relevant quotation or project brief.
  2. The Client may not resell, sublicense, transfer, share or permit any third-party use of the design(s) without prior written consent from FCG.
  3. Where a design is used beyond the agreed Permitted Use – including but not limited to application on new products, adaptation by third parties, sub-licensing to other manufacturers and brands, or use across affiliated companies – such use will incur additional license fees or royalties, to be agreed in writing with FCG.
  4. Any attempt to register or protect the design(s) as a trademark, design right, or other form of registered intellectual property without FCG’s written consent shall constitute a material breach of these Terms.
  5. This licensing approach ensures the Client’s designs remain exclusive and consistent to their brand, while safeguarding the originality and integrity of FCG’s creative work.
5. Third-Party Use, Sublicensing & Royalties
  1. Any use of FCG’s designs, illustrations or artwork by affiliated companies, distributors, or third-party manufacturers must be approved in advance in writing by FCG.
  2. Such approved use will be subject to a separate license or royalty agreement, the terms of which will be agreed on a case-by-case basis.
  3. This ensures that all parties benefit fairly from the creative work while maintaining brand consistency and protecting FCG’s intellectual property.
6. Payment Terms & File Release
  1. Payment Requirements: Full payment must be received before final logo files are released.
  2. Withholding of Files: If payment is not received in full, FCG retains all ownership rights and reserves the right to withhold file delivery.
7. Liability & Trademarking
  1. Trademark Responsibility: FCG creates logo designs in good faith and ensures originality. However, it is the client’s responsibility to conduct necessary trademark searches and legally register the logo if required.
  2. Legal Disclaimer: FCG is not liable for any legal disputes arising from the client’s use or registration of the logo.
8. Project Acceptance & Approval
  1. Acceptance of Work: Before work begins, FCG will provide the client with a written estimate or quotation. The client must confirm acceptance in writing, by email, or by issuing an official order, which binds them to these Terms and Conditions.
  2. Proof Approval: Clients will be provided with proofs for approval. Approval must be given in writing, either via email or by signing and dating the proof.
9. Payment & Late Fees
  1. Payment Terms: Full payment must be made in accordance with the terms stated on the approved quotation and invoice.
  2. Late Payments: Invoices unpaid beyond the due date will incur an additional 7.5% interest charge, applied every seven calendar days until payment is made in full.
  3. Payment Methods: Payments must be made via electronic funds transfer. FCG does not accept payment by cheque.
10. Default on Payment
  1. Default Definition: An account is considered in default if unpaid beyond the due date. FCG reserves the right to remove any work or suspend online services until payment is received.
  2. Legal & Collection Fees: The client agrees to cover all legal expenses and third-party collection fees incurred in recovering outstanding payments.
11. Client-Supplied Assets & Copyright Compliance
  1. Client Responsibility: Clients must ensure they have the necessary rights and permissions for all text, images, and other materials supplied to FCG.
  2. Indemnification: The client agrees to fully indemnify and hold FCG harmless from any claims arising from unauthorised use of third-party assets.
12. Use of Artificial Intelligence (AI)
  1. AI-Generated Content: FCG may use AI-assisted tools for certain aspects of the design process, but all final creative decisions and refinements are made by FCG designers to ensure originality and quality.
  2. AI Restrictions: Clients may not use AI tools to modify, reproduce or generate derivatives of any design created by FCG without prior written consent.
  3. Liability Disclaimer: FCG is not liable for any issues arising from AI-assisted content generation, including but not limited to misinterpretation, copyright claims or unintended design outcomes.
13. Design Alterations & Licensing
  1. Additional Work: Changes beyond the agreed scope of work will be subject to additional fees.
  2. Third-Party Alterations: FCG is not responsible for any modifications made to the design by third parties.
  3. Licensing Responsibility: Clients must ensure any design work requiring registration is appropriately licensed before public use.
14. Project Timelines & Completion
  1. Estimated Timeframes: Any timeline provided is an estimate only. FCG is not liable for project delays.
  2. Client Obligations: The client must provide all required materials and approvals in a timely manner.
  3. Completion Definition: A project is considered complete upon the client’s written approval. Additional services, such as printing or website publishing, will be invoiced separately.
15. Rights of Refusal
  1. Compliance with Standards: FCG reserves the right to refuse work deemed immoral, offensive or illegal.
  2. Removal of Non-Compliant Content: If content is later found to be in breach of these Terms, the client must allow FCG to remove it.
16. Cancellation & Termination
  1. Cancellation Terms: Cancellations must be confirmed in writing. The client will be invoiced for all completed work.
  2. Late Cancellation Fees: If a cancellation notice is not received within 14 days, the client is liable for the full quoted cost.
17. General Provisions
  1. Disclaimer: FCG is not liable for any damages, losses, or non-performance of services beyond the agreed fee.
  2. Amendments: FCG reserves the right to update these Terms at any time without prior notice.
  3. Acceptance of Terms: By placing an order, the client acknowledges and agrees to these Terms and Conditions in full.