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Terms & Conditions

These Terms and Conditions apply to all products and services provided by Cuttlefish Graphics Limited, trading as Full Circle Graphics (“FCG”). All work undertaken by FCG is on the understanding that the client has read, understood, and agreed to these Terms and Conditions.

1. Copyright & Intellectual Property
  1. Ownership: FCG retains copyright ownership of all design work, including but not limited to words, images, concepts, visuals, and illustrations, unless explicitly transferred in writing and after full payment is received.
  2. Design Proposals: If multiple design options are presented, only the final, approved design is considered as fulfilling the contract. All other designs remain the property of FCG unless agreed otherwise in writing.
2. Ownership of Design Files & Supply of Artwork
  1. Intellectual Property: All original artwork, source files, and editable designs created by FCG remain the intellectual property of FCG unless explicitly agreed otherwise in writing.
  2. File Supply: Clients will receive final print-ready or proof PDF files for approval and production purposes. Editable files (e.g., Adobe Illustrator, Photoshop, InDesign, Acrobat PDF) will not be provided unless expressly agreed in writing and may be subject to an additional release fee.
  3. Usage Restrictions: Proof PDF files are strictly for review, approval, or production. Any unauthorised modification, reproduction, or use beyond the agreed scope is strictly prohibited without prior written consent.
3. Logo Design – File Release Terms
  1. Transfer of Copyright: Upon receipt of full payment, FCG grants the client ownership of the final, approved logo design.
  2. File Formats & Delivery: The approved logo design will be supplied in standard file formats, as agreed at the outset of the project, to ensure consistency across various applications.
  3. Exclusions: Copyright transfer applies only to the final approved logo. Any alternative concepts, draft designs, or rejected versions remain the intellectual property of FCG.
  4. Portfolio Usage: FCG retains the right to showcase the final logo in portfolios, case studies and promotional materials unless otherwise agreed in writing.
4. Usage Rights & Restrictions
  1. Client Usage Rights: The client has full rights to use the approved logo across all media, including print, digital and merchandise, without restriction.
  2. Restrictions: The logo may not be altered, resold, or sublicensed to third parties without prior written consent from FCG.
  3. Any future modifications must be made by FCG or an approved third party to maintain design integrity.
5. Payment Terms & File Release
  1. Payment Requirements: Full payment must be received before final logo files are released.
  2. Withholding of Files: If payment is not received in full, FCG retains all ownership rights and reserves the right to withhold file delivery.
6. Liability & Trademarking
  1. Trademark Responsibility: FCG creates logo designs in good faith and ensures originality. However, it is the client’s responsibility to conduct necessary trademark searches and legally register the logo if required.
  2. Legal Disclaimer: FCG is not liable for any legal disputes arising from the client’s use or registration of the logo.
7. Project Acceptance & Approval
  1. Acceptance of Work: Before work begins, FCG will provide the client with a written estimate or quotation. The client must confirm acceptance in writing, by email, or by issuing an official order, which binds them to these Terms and Conditions.
  2. Proof Approval: Clients will be provided with proofs for approval. Approval must be given in writing, either via email or by signing and dating the proof.
8. Payment & Late Fees
  1. Payment Terms: Full payment must be made in accordance with the terms stated on the approved quotation and invoice.
  2. Late Payments: Invoices unpaid beyond the due date will incur an additional 7.5% interest charge, applied every seven calendar days until payment is madein full.
  3. Payment Methods: Payments must be made via electronic funds transfer. FCG does not accept payment by cheque.
9. Default on Payment
  1. Default Definition: An account is considered in default if unpaid beyond the due date. FCG reserves the right to remove any work or suspend online services until payment is received.
  2. Legal & Collection Fees: The client agrees to cover all legal expenses and third-party collection fees incurred in recovering outstanding payments.
10. Client-Supplied Assets & Copyright Compliance
  1. Client Responsibility: Clients must ensure they have the necessary rights and permissions for all text, images, and other materials supplied to FCG.
  2. Indemnification: The client agrees to fully indemnify and hold FCG harmless from any claims arising from unauthorised use of third-party assets.
11. Use of Artificial Intelligence (AI)
  1. AI-Generated Content: FCG may use AI-assisted tools for certain aspects of the design process, but all final creative decisions and refinements are made by FCG designers to ensure originality and quality.
  2. AI Restrictions: Clients may not use AI tools to modify, reproduce or generate derivatives of any design created by FCG without prior written consent.
  3. Liability Disclaimer: FCG is not liable for any issues arising from AI-assisted content generation, including but not limited to misinterpretation, copyright claims or unintended design outcomes.
12. Design Alterations & Licensing
  1. Additional Work: Changes beyond the agreed scope of work will be subject to additional fees.
  2. Third-Party Alterations: FCG is not responsible for any modifications made to the design by third parties.
  3. Licensing Responsibility: Clients must ensure any design work requiring registration is appropriately licensed before public use.
13. Project Timelines & Completion
  1. Estimated Timeframes: Any timeline provided is an estimate only. FCG is not liable for project delays.
  2. Client Obligations: The client must provide all required materials and approvals in a timely manner.
  3. Completion Definition: A project is considered complete upon the client’s written approval. Additional services, such as printing or website publishing, will be invoiced separately.
14. Rights of Refusal
  1. Compliance with Standards: FCG reserves the right to refuse work deemed immoral, offensive or illegal.
  2. Removal of Non-Compliant Content: If content is later found to be in breach of these Terms, the client must allow FCG to remove it.
15. Cancellation & Termination
  1. Cancellation Terms: Cancellations must be confirmed in writing. The client will be invoiced for all completed work.
  2. Late Cancellation Fees: If a cancellation notice is not received within 14 days, the client is liable for the full quoted cost.
16. General Provisions
  1. Disclaimer: FCG is not liable for any damages, losses, or non-performance of services beyond the agreed fee.
  2. Amendments: FCG reserves the right to update these Terms at any time without prior notice.
  3. Acceptance of Terms: By placing an order, the client acknowledges and agrees to these Terms and Conditions in full.